Contacts

Write to the email address below. We reply on working days, usually the same day and no later than 2 working days.

If your question is about a particular document, include its number — you will find it in the document list.

For questions about payment or refunds write to the same address, giving the date and amount of the payment. The conditions are set out in the Refund policy.

Requests about access to your data, its correction or erasure go to the same email address. We reply within 30 days at the latest.

If our answer does not satisfy you, you may contact the National Centre for Personal Data Protection (CNPDCP).